Hello, I'm Joshua from Liverpool! I help businesses fix and simplify the systems they rely on every day.
When something stops working, a checkout fails, reports take hours to prepare, or systems stop communicating, I step in to understand what is happening and outline the clearest way forward.
With more than 15 years of experience working on live platforms and operational systems, I focus on solving the technical problems that quietly slow businesses down.
Sometimes that means fixing a broken system.
Sometimes it means simplifying a process.
Sometimes it means removing repetitive work entirely.
The goal is simple: make the system work the way it should so the business can focus on running the business.
Resolution of a clearly defined issue on your website or online shop. If you're not sure what the
issue is yet, I'll help identify it before making any changes.
This is for situations where something is broken, behaving incorrectly, or blocking sales — and
you need it handled properly without guesswork.
Nothing changes without your approval.
I review your situation and explain what's really happening — what matters, and what doesn't — so you can make the right decision with confidence.
I am a Senior Software Engineer with over 15 years of experience working on systems that businesses depend on every day.
My background includes working with both small companies and large organisations, helping resolve situations where systems became fragile, confusing, or difficult to maintain. In one enterprise role, I reduced manual operational work by more than 90% by addressing the underlying causes rather than surface symptoms.
Today, I work with UK business owners who want clear answers and dependable outcomes. When something feels off with a website, an online shop, or a technical decision, I help make sense of the situation and outline a practical way forward.
I take on a limited number of requests and only proceed when I am confident I can add real value.
I work on an asynchronous, next-available basis to protect the quality and focus of my work.
All requests are reviewed before acceptance. I do not take unscheduled calls.
Send me an email describing your situation. If it looks like something I can help with, I will reply with a
clear next step.
Please include your website address and a brief description of the issue or decision you are facing.
Clear context helps me respond accurately.
Your request has been received and added to my review queue.
I will look through the details you provided and respond by email if the request is a good fit. You will
receive either a clear recommendation or a proposed next step.
Responses are usually sent within two business days.